Understand how technology is resolving the latest business issues in retail

With rigorous primary research, our ICT in Retail service monitors how the continuing difficult economic conditions, coupled with a relentless focus on margins and supply chain efficiencies, are influencing retailers' ICT investment agendas.

Our research is supported by our well-established retailer intelligence partner brands Verdict and Conlumino, ensuring that our ICT analysis is always underpinned by the latest business insight.

Retail products and services

  • Models & Forecasts

    We provide macro-level ICT market opportunity forecasts across 100+ technology categories and 30+ geographical markets. We also assess vendor market shares to support your benchmarking
  • Account-based Intelligence

    We provide in-depth insight into retailers' ICT budget and technology preferences. Focusing on individual retailers, we outline the likely procurement preferences as well as ICT operating approaches
  • Analysis

    We review the intersection between business and technology issues, clarifying the evolving retail ICT investment opportunity. We monitor and market activity to aid vendors’ go-to-market approaches.
  • Tools

    We estimate the ways retailers of all sizes will choose to spend their ICT budgets, both in-house and with third-party providers. We identify the top-spending retailers and niche opportunities in smaller firms
How to access our solutions for your business

Get in touch to discuss the ways our intelligence solutions can work for your business.


UK Tel: +44 (0) 207 936 6400 | US Tel: +1 703 404 9200 / 877 787 8947 (toll free)